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The Customer Experience

Posted on 03-29-2011

     Your customer base is the lifeblood of your organization.  Customer retention is facilitated when your customer has a good experience with your business.  Building s...

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Executive Strategies - Your "Rules"

Posted on 03-22-2011

As a small-medium size business owner...do you have a set of "rules" that your employee's can follow to meet or exceed expectations? If so, are these "rules" posted in your off...

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It's All About Need

Posted on 03-17-2011

     Most businesses market their product or service according to the need of the business to make a sale, to win a customer, to generate revenue. Their sales strategy is based on ...

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